# Accessibility: the target and the gaps

> WCAG 2.1 AA is the target for this site, tested on contrast and keyboard use. What is not claimed, and the accessible services worth knowing in Italy.

URL: https://myitalia.it/accessibility
Last updated: 2026-09-02

WCAG 2.1 level AA is the accessibility target for this site, checked on color contrast and keyboard operation before each release, and no legal accessibility statement is published because RankWit is a private company and is not required to file one.

## The target, and how it is checked

Level AA of WCAG 2.1 is what this site is built to. Contrast ratios are computed from the design tokens by a script that fails the build when a combination drops below the threshold, which is why one color in the palette is used as a marker and never for text, links or buttons.

Text scales without breaking the layout, every interactive element is reachable from the keyboard, and nothing important is carried by color alone. Motion is kept to what a reduced-motion setting can switch off.

## What is not claimed

There is no formal accessibility declaration on this site, because the Italian obligation to publish one applies to public administrations and to companies that meet the thresholds in the accessibility law, and RankWit is neither. Saying otherwise would be simpler and false.

Nor do we claim conformance has been audited by a third party. What exists is an automated contrast gate, keyboard testing and a commitment to fix what is reported, which is less than a certification and more than a promise.

## Reporting a barrier

There is no separate accessibility form, because a form is one more thing that can itself be inaccessible. Write to info@rankwit.ai with the page address and what failed, and it goes into the same queue as a wrong number.

## Accessible services in Italy worth knowing

Two non-voice ways to reach the emergency services exist in Italy: the 112 Sordi service for deaf callers, and the free Where ARE U app, which transmits identity and GPS position to the answering center and flags that the caller cannot speak. Registration happens in advance, not during the emergency.

For a museum built on touch, the Museo Tattile Statale Omero in Ancona sits inside the Mole Vanvitelliana and is free in 2026, with the design collection at €5 and free on the first Sunday of the month. It opens 3:00 pm to 6:00 pm Tuesday to Saturday and 10:00 am to 6:00 pm on Sundays and holidays.

## FAQ

### Is myitalia accessible?

The target is WCAG 2.1 level AA, and contrast ratios are checked automatically before every release. RankWit is a private company, so the accessibility statement Italian law requires of public bodies does not apply here and is not published. Problems go to info@rankwit.ai.

### How do I call for help in Italy if I am deaf?

Two routes exist alongside the voice line: the 112 Sordi service, and the free Where ARE U app, which sends your identity and GPS position to the emergency answering center and signals that you cannot speak. The app requires registration, so set it up before you travel.

### Is there a museum in Italy designed to be touched?

Yes, the Museo Tattile Statale Omero in Ancona, inside the Mole Vanvitelliana, where the works are meant to be explored with your hands. Entry to the museum is free in 2026 and the design collection costs €5, free on the first Sunday of the month.

## Sources

| Fact | Source | Confidence | Valid until |
|---|---|---|---|
| Il NUE 112 offre due canali di accesso non vocali: il servizio '112 Sordi' per le persone sorde e l'app gratuita 'Where ARE U', che trasmette automaticamente identita' e posizione GPS alla centrale e consente di aprire una emergenza senza parlare. | [Ministero dell'Interno - Dipartimento della Pubblica Sicurezza](https://112.gov.it/); [Prefettura - UTG di Frosinone (Ministero dell'Interno)](https://prefettura.interno.gov.it/it/prefetture/frosinone/112-nue-numero-unico-emergenza) | high | 2027-12-31 |
| Ad Ancona, dentro la Mole Vanvitelliana, il Museo Tattile Statale Omero espone opere che si toccano con le mani: l'ingresso al museo e' gratuito (2026), la Collezione Design costa 5 euro. | [Museo Tattile Statale Omero](https://www.museoomero.it/) | medium | 2027-06-30 |

## Other languages

- it: https://myitalia.it/it/accessibility.md
- es: https://myitalia.it/es/accessibility.md
- fr: https://myitalia.it/fr/accessibility.md
- de: https://myitalia.it/de/accessibility.md